CompTIA A+ Certification (Exams 220-1201 and 220-1202)
- 5 Days Course
- Language: English
Introduction:
Objectives:
This training prepares you to support and troubleshoot modern devices, systems, and networks in real-world environments. You’ll gain the skills employers demand for frontline IT support roles. After completing the training, you’ll be ready to pass the two exams required for the CompTIA A+ credential.
By the end of this course, you will be able to:
Install, configure, and maintain computers, mobile devices, and software
Troubleshoot and resolve common hardware, OS, and network issues
Apply basic cybersecurity measures and understand threat vectors
Support Windows, Linux, macOS, and cloud-based operating systems
Use remote tools to diagnose and fix hybrid workforce issues
Understand scripting, cloud computing, and virtualization concepts
Course Outline:
1. What Does an IT Specialist Do
- The Hero of Problem Solving
- The Troubleshooting Methodology
- Additional Resources
- Module Quiz
2. Installing Motherboards and Connectors
- Cables and Connectors
- Motherboards
- Legacy Cables
- Additional Resources
- Module Quiz
3. Installing System Devices
- Power Supplies and Cooling
- Storage Devices
- System Memory
- CPUs
- Challenge Lab: Troubleshoot Memory
- Additional Resources
- Module Quiz
4. Troubleshooting PC Hardware
- BIOS and UEFI
- Power and Disk Issues
- System and Display Issues
- Lab: Troubleshoot GPU
- Additional Resources
- Module Quiz
- Checkpoint Review
5. Comparing Local Networking Hardware
- Network Types
- Networking Hardware
- Lab: Connect Patch Panel Cables
- Network Cable Types
- Wireless Networking Types
- Additional Resources
- Module Quiz
6. Configuring Network Addressing and Internet Connections
- Internet Connection Types
- TCP/IP Concepts
- Network Communications
- Network Configuration Concepts
- Challenge Lab: Install a SOHO Network
- Additional Resources
- Module Quiz
7. Supporting Network Services
- Networked Host Services
- Internet and Embedded Appliances
- Troubleshoot Networks
- Additional Resources
- Module Quiz
- Checkpoint Review
8. Summarizing Virtualization and Cloud Concepts
- Client-Side Virtualization
- Cloud Concepts
- Additional Resources
- Module Quiz
9. Supporting Mobile Devices
- Mobile Devices and Peripherals
- Mobile Apps and Data
- Laptop Hardware
- Troubleshoot Mobile Devices
- Challenge Lab: Mobile Hardware Support
- Additional Resources
- Module Quiz
10. Supporting Print Devices
- Printers and Multifunction Devices
- Print Device Maintenance
- Troubleshoot Print Devices
- Additional Resources
- Module Quiz
- Checkpoint Review
11. Managing Support Procedures
- Documentation
- Professional Communication
- Types of Operating Systems
- Additional Resources
- Module Quiz
12. Configuring Windows
- Windows User Settings
- Windows System Settings
- Install and Configure Applications
- Cloud-Based Applications
- Additional Resources
- Module Quiz
13. Managing Windows
- Use Management Consoles
- Command-Line Tools
- Windows Networking
- Additional Resources
- Module Quiz
14. Supporting Windows
- Troubleshoot Windows Networking
- Remote Access Technologies
- Performance and Troubleshooting Tools
- Troubleshoot Windows OS Problems
- Additional Resources
- Module Quiz
15. Securing Windows
- Logical Security Concepts
- Windows Security Settings
- Windows Shares
- Additional Resources
- Module Quiz
16. Installing Operating Systems
- Windows Editions
- OS Installations and Upgrades
- Additional Resources
- Module Quiz
17. Supporting Other OS
- Linux Features
- Package and Network Management
- macOS Features
- Additional Resources
- Module Quiz
- Checkpoint Review
18. Configuring SOHO Network Security
- Attacks, Threats, and Vulnerabilities
- Wireless Security Protocols
- SOHO Router Security
- Additional Security Measures
- Additional Resources
- Module Quiz
19. Managing Security Settings
- Account Security
- Workstation Security
- Browser Security
- Troubleshoot Workstation Security
- Additional Resources
- Module Quiz
20. Supporting Mobile Software
- Mobile OS Security
- Troubleshoot Mobile OS and App Software
- Troubleshoot Mobile OS and App Security
- Additional Resources
- Module Quiz
- Checkpoint Review
21. Using Data Security
- Data Backup and Recovery
- Data Handling Best Practices
- Artificial Intelligence
- Additional Resources
- Module Quiz
22. Implementing Operational Procedures
- Change and Inventory Management
- Common Safety and Environmental Procedures
- Scripting Basics
- Additional Resources
- Module Quiz
- Checkpoint Review
Enroll in this course
$2,495.00