Conflict is inevitable. People approach situations with their own set of experiences, priorities, and viewpoints. The ability to govern disputes, de-escalate problems, and even set up ways to resolve issues in the future is vital.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can drive these results.

You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and exceed expectations.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

In our inter-connected world, good communication and cooperation is key to working efficiently. Respectfully engaging with others can enhance or inhibit workflow and be the difference between the success or failure of a project or an entire organization.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 7 PDUs | 7 CDUs

In our noisy modern world, aspiring and active leaders need more than data to move people. To effectively lead in a business environment filled with complexity and uncertainty, we must develop our leadership voice.

Leadership authenticity is pivotal because it influences how people perceive you, respond to you, and work with you. Your leadership voice can change depending on context, just as it will change over the course of your career. Developing it is critical to becoming an authentic and effective leader.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs

In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees’ development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email.

This course has been approved for 7 PDUs | 7 CDUs

The manager’s role is very different from that of the non-manager. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful and effective feedback, and communicate efficiently and effectively.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions.

Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

The ability to influence those around you is crucial to your career. It empowers you to collaborate with others to achieve mutual outcomes and build consensus. Whether coaching others, developing and growing a client base, fostering support for change, negotiating, or simply working more effectively with peers and supervisors, influencing others is an essential workplace competency.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

An effective facilitator helps a group accomplish a goal, such as understanding or solving a problem, exploring opportunities, defining requirements, making decisions, or other objectives. The ability to remain neutral and keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and an improved likelihood of achieving team and business goals.

This course has been approved for 7 PDUs | 7 CDUs